If your website is a state government website then visibility isn’t so much of a problem because those that are looking for your offices have more tailored search parameters. However, communication between the public and state government administrators and officials can be a difficult process, it could lead people to find alternative methods of finding contact information if the government website is too difficult to work with. This hurts you in two ways. One, they are not coming to your website for resources, and other they are bringing traffic to another website, increasing their authority and ranking. You can restructure your website to make communication more simple, and use SEO methods through social media to spend time connecting with constituents.